HEALTH UPDATE

Tuesday 22nd September 2020

Our 25-metre pool is currently under construction and not open to the public. This is because we have exciting things happening here at South Rocky Pool! Over the last few months, we have been building a brand new shade sail over the shallow end of the 25M Pool, just in time for summer! Watch this space to learn about it’s opening date.

We appreciate your patience at this time.

BEFORE

AFTER

Monday 14th September 2020

Mount Morgan Swimming Pool re-opens today!

OPENING HOURS:

Monday – Friday: 7.30am-5.30pm
Saturday: 12pm-5pm
Sunday: 12pm-4pm

See you soon!

Monday 17th August 2020

Gracemere Swimming Pool Re-Opens 1st September 2020

We are excited to announce that our Garcemere Swimming Pool will re-opening its doors in the warmer weather on September 1st 2020.

Opening hours:

Monday: 6am-9am & 3pm-6pm
Tuesday: 6am-9am & 3pm-6pm
Wednesday: 6am-9am & 3pm-6pm
Thursday: 6am-9am & 3pm-6pm
Friday: 6am-9am & 3pm-6pm
Saturday: 10am-5pm
Sunday: 10am-5pm
Mon-Fri during School Holidays: 6am-6pm

Friday 17th July 2020

We are excited to announce that with the continuing easing of restrictions we have decided to extend our opening hours as of July 27th!

See below our new operating hours:

Monday to Friday: 5:30am-7pm
Saturday: 7am-5pm
Sunday: 10am-5pm

Friday 3rd July 2020

Due to the further easing of restrictions in QLD, 2nd War Memorial Swimming Pool (South Rocky Pool), no longer requires a booking system to manage numbers in the 50m pool effective from Monday 6th July. The 25m pool will remain closed.

Strict health and hygiene measures will still need to be adhered to throughout the facility.

If you have booked a session this week you can attend the facility as per your booking and you will not be charged for your prepaid session.

We look forward to seeing you back in the pool!

Opening Hours:

Monday to Friday: 7am to 7pm.
Saturday: 7am to 12pm.
Sunday: Closed

Latest Updates:

  • 50m Pool for laps and limited user group bookings.
  • 25m Pool remains closed.
  • Heated Programme pool open for Learn To Swim.
  • Heated Pool: one lane open for walking and gentle exercise from 11.30am to 2pm. Monday to Friday.
  • Heated Pool: two lanes open for Physio Group bookings from 11.30am to 2pm. Monday to Friday
  • Bookings are not required.
  • Change rooms and toilets open for use. 
Friday 12th June 2020

We are excited to finally announce the re-opening of South Rockhampton Swimming Pool!

Following the recent announcement by the state government the pool will now re-open Monday 15th June but with strict health and hygiene measures in place.

  • The 50m pool will open for lap swimming with only 1 person per lane, per 45-minute booking
  • Spectators are not allowed unless required for supervision
  • Changing room facilities will be closed
  • Strict social distancing & hygiene measures must be adhered to
  • All bookings must be made online via our website by clicking book now below

Please take note of our amended operating hours:

  • Monday – Friday: 7:00am – 11:00am and 3:00pm – 7:00pm
  • Saturday: 7:00am – 12:00pm
  • Sunday: CLOSED

We believe leisure facilities play an important role in the health and wellbeing of the community, so we encourage you to start the cautious process of returning back to what you love! See you soon!

Lap Swimming Bookings


You can now enjoy lap swimming at our facility! Bookings are essential so please ensure you use the booking button below to reserve your spot now. Only our 50m Pool is open with our 25m Pool, Dive Pool & Wet Play area still remaining closed.

Learn To Swim Returns!

We know the kids will be excited to have swimming lessons return, our teachers are looking forward to getting back into the pool from Monday 15th June. Our programming has been updated to ensure the health & safety of students and teachers. All students will recommence on Monday 15th June and the debit will recommence on Friday 19th June. 

For more information on BlueFit Swimming’s new measures view the video below and visit here.

FAQs:

See below:

  • Monday – Friday: 7:00am – 11:00am and 3:00pm – 7:00pm
  • Saturday: 7:00am – 12:00pm
  • Sunday: CLOSED

Following recent announcements made by the state government, the 50m pool will re-open Monday 15th June but with strict health and hygiene measures in place.

  • The 50m pool will open for lap swimming with only 1 person per lane, per 45-minute booking
  • Spectators are not allowed unless required for supervision
  • Changing room facilities will be closed
  • Strict social distancing & hygiene measures must be adhered to
  • All bookings must be made online via our website by clicking book now below
  • We have increased our cleaning routine with our team of Hygiene Heroes rostered to ensure our facility’s hygiene remains at a high standard.
  • Throughout the centre, you will see signage and instructions on how you, members, guests and staff can maintain a COVID safe facility. 
  • All staff are requested to complete the Department of Health COVID-safe training.
  • The facility is professional cleaned every night. 

All students will recommence on Monday 15th June and the debit will recommence on Friday 19th June. For annual and seasonal passes, we have changed your expiry date to account for the days the facility was closed.

We have updated our makeup policy to allow 12 makeups per calendar year, simply login to the parent portal to mark your absence.

If you aren’t ready to resume your lessons just yet that’s ok too, simply cancel your enrolment through the parent portal.

The centre for disease control confirmed Chlorine is effective against a broad range of viruses and there is no evidence that COVID-19 can be spread to through the use of pools.

We pride ourselves on our water quality and continue to perform regular pool checks throughout the day.

OPEN:

  • Program pool for swim lessons and approved groups only
  • 50m outdoor pool
  • Toilets
  • Squad training to be open by bookings only.


CLOSED:

  • 25m pool
  • Dive pool
  • Wet play
  • Red Poppy cafe

The 25m indoor pool remains closed for the time being but we will provide an update on this as we progress. 

You can now enjoy lap swimming at our facility! Bookings are essential so please ensure you use the booking button below to reserve your spot now.

Only our 50m Pool is open with our 25m Pool, Dive Pool & Wet Play area still remaining closed.

You can book your lane by visiting here.

It is only 1 parent per child for spectating. During this period we ask that where possible, only students and one guardian attend the facility.

There will be limited access to the change rooms, even for Learn To Swim students.

Please come dressed for your lesson. Ensure you have warm clothes for when you exit the pool. We recommend a robe, hoodie, trackies, warm slippers or ugg boots and a beanie.

BlueFit Swimming students have free access to the pools every day during the week. This amazing benefit will continue but in line with government restrictions, only limited numbers of patrons are allowed in the pools at one time. Please click here to view our casual swimming bookings.

We have made slight modifications to our teaching techniques to protect our students and teachers. This includes using a doll when demonstrating activities and skills during infants classes.

  • Reduced equipment within infant & preschool lessons to increase student safety.
  • Only performing manual manipulation in the water when it is safe for both students and teachers
  • Ensuring teachers instruct from the side or behind the student to reduce face to face contact.
  • Replacing hi 5’s with the Bluey Bump at the conclusion of the lesson.
  • To reduce equipment sharing we now have BlueFit Swimming Kickboards, Swim Caps and goggles available for purchase on the BlueFit Swimming website and in the facility.
Thursday 11th June 2020

We are excited to announce that South Rockhampton Pool will be re-opening Monday 15th June following strict hygiene and social distancing rules. We will update you with more information shortly.

wednesday 20th may 2020
COVID-19 UPDATE:

The Southside Pool will remain closed. It takes up to two weeks to heat the pool at a significant cost. Given only 10 people are allowed at a time, it isn’t feasible to reopen until we’re at Stage 3 and we can have gatherings of up to 100 people. Thank you for your interest and your patience on this matter. Until then, stay safe!

MONDAY 23rd march 2020
COVID-19 UPDATE:

As of close of business Monday 23rd March, South Rockhampton, Gracemere and Mount Morgan pools  will close until further notice. All class payments and memberships will be put on hold and visit passes will be extended by 12 months.

We’d like to thank the amazing team that bring you the services you love, this will be a difficult time for them and their families. We look forward to seeing you all again when we reopen

WEDNESDAY 18th march 2020

Extension of Visit Pass Expiry:

Dear Patrons,

During these unprecedented times involving coronavirus (COVID-19), we understand that many of you may be choosing to self-isolate and therefore unable to attend the facility.

To help make this time easier for you and ensure your visits don’t go to waste, we have made the decision to extend the visit pass expiry on current passes by one year.

All extensions will automatically be applied to your account.

We look forward to seeing you at the facility soon!

Stay Safe.

TUESDAY 17th march 2020
We believe that swimming is an essential skill for all Australian’s and the government’s decision to keep our schools open is evidence that it is safe to continue with our daily routines, provided we exercise appropriate precautions. This includes:
  • Shower before using the pools
  • Practice cough etiquette (keep away from other people, cover coughs and sneezes with disposable tissues or clothing, and clean your hands.)
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Not attending the facility if you have flu-like symptoms
  • Our facilities will remain open for the foreseeable future and we want to ensure our lessons remain a fun and safe environment for our staff and students.
We understand some families will want to avoid attending temporarily, so we have decided to update our make up policy. We have updated our makeup lesson policy to allow for more makeups in a period and longer notice period on an absence. Further detail can be found below, including login details for the parent portal.
Current Policy
All absences need to be marked 14 days before but no less than 2 hours prior to the lesson. Once you mark yourself absent this can not be changed.To access a make up lesson you must first mark yourself absent.
You are entitled to one make up lesson per calendar month, per booking.
Make up lessons must be booked within 30 days of the marked absence. You will be able to book up a make up 7 days ahead of the class time.
When moving or changing your booking all make ups are reset and any future make ups no longer applicable.

If a make up lesson is missed or not booked in, this lesson will be forfeited. Make up lessons are subject to program availability. We do not guarantee you will be able to book a make up at a time you desire or that a place will be available. Make up lessons are non-refundable and not transferable.
Temporary Policy
Absences can now be marked 8 weeks in advance but no less than 2 hours prior to the lesson. One you mark yourself absent this can not be changed. To access a make up lesson you must first mark yourself absent.
You are entitled to 12 make up lessons per calendar year. This will allow for multiple make ups to take place in the same month.
You will now have 3 months to book your make ups. You will be able to book a make up 2 weeks in advance.

You have the ability to access make ups owing on previous bookings provided they meet the above criteria and your customer account is not in arrears.
This policy remains unchanged.




It is important to note that these changes are temporary as the situation seems to be changing daily. 

BlueFit Swimming has safety as it’s first priority and the employment of our thousands of staff close behind. We ask that families chose to process these additional make-up lessons rather than cancel their lessons. Swimming remains an essential skill and the risks remain low.

Parent Portal Login Details

Username: *|EMAIL|*
Temporary Password: 1234

(If you have logged in to the portal previously the password will be whatever you changed it to)

If you have any issues logging in to the portal please go to “forgot password” and try to reset it. If this does not work please email support@bluefit.com.au

FRIDAY 13th march 2020

Dear members & patrons, 

We understand that with so much information relating to the coronavirus (COVID-19)  going around in the media, you may have concerns about how the situation is being managed at the Rockhampton Aquatic Region, as large public facilities.

Please understand that the safety, health and well-being of our customers and staff is always our top priority. Our centre continues to be a public facility and workplace that remains safe to attend. 
At this point we will be remaining open during our regular hours and classes will not be impacted. 
We want you to feel confident when you’re using our facilities. We have and will continue to put in place a number of proactive measures to protect customers and staff well-being:

  • Hand sanitiser available throughout the facility.
  • Thorough cleaning and sanitisation practices throughout the centre
  • Multilingual signage relating to personal hygiene in key areas.

If you are returning from any of the affected countries, you should follow the advice of the Australian Government’s Department of Health as set out on their website.
Regular updates will be placed on this website. 

Latest Update: No staff or customers have been identified as having the virus. The facility remains safe to attend. 

Swimming:

Chlorinated water has a long documented history of preventing the spread of viruses, however it is important to maintain good personal hygiene at all times. This includes:

  • Showering before using the facilities
  • Washing hands after using changing facilities.
Outside The Pool:

It’s important that we all practice safe hygiene practices during this time. This includes:

  • Cleaning your hands with soap and water for 20 seconds, or an alcohol-based hand rub.
  • Covering your nose and mouth when coughing and sneezing with tissue or a flexed elbow
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Practice cough etiquette (keep away from other people, cover coughs and sneezes with disposable tissues or clothing, and clean your hands.)
Respect Those Around You:

We believe our staff and the communities we service are our family and we hope that everyone continues to behave and treat each other with the respect and dignity they deserve. 

What Next?

We are monitoring the situation closely, and should it be necessary to provide members with further communication, we will contact you via email, and if necessary via SMS. We also encourage casual users to visit our website regularly.

A detailed FAQ is available below. If you have any further questions please contact us via email at info@bluefit.com.au.

FAQs:

We have and will continue to put in place a number of proactive measures to protect customers and staff well-being:

  • Hand sanitiser available throughout the facility.
  • Thorough cleaning and sanitisation practices throughout the centre.
  • Multilingual signage relating to personal hygiene in key areas.
 

Staff have also been briefed on updated hygiene practices to minimise the risk to themselves and customers.

In the event of a confirmed case within the facility we will be guided by the Department of Health on our next steps. Please click here for regular updates.

If you come in contact with someone who has recently returned from one of the countries identified and you suspect they may have coronavirus we ask that you do not attend the facility for 14 days.

Yes. Chlorinated water has a long documented history of preventing the spread of viruses, however it is important to maintain good personal hygiene at all times. This includes:

  • Showering before using the facilities.
  • Washing hands after using changing facilities.
Friday 12th June 2020

We are excited to finally announce the re-opening of South Rockhampton Swimming Pool!

Following the recent announcement by the state government the pool will now re-open Monday 15th June but with strict health and hygiene measures in place.

  • The 50m pool will open for lap swimming with only 1 person per lane, per 45-minute booking
  • Spectators are not allowed unless required for supervision
  • Changing room facilities will be closed
  • Strict social distancing & hygiene measures must be adhered to
  • All bookings must be made online via our website by clicking book now below

Please take note of our amended operating hours:

  • Monday – Friday: 7:00am – 11:00am and 3:00pm – 7:00pm
  • Saturday: 7:00am – 12:00pm
  • Sunday: CLOSED

We believe leisure facilities play an important role in the health and wellbeing of the community, so we encourage you to start the cautious process of returning back to what you love! See you soon!

Lap Swimming Bookings


You can now enjoy lap swimming at our facility! Bookings are essential so please ensure you use the booking button below to reserve your spot now. Only our 50m Pool is open with our 25m Pool, Dive Pool & Wet Play area still remaining closed.

Learn To Swim Returns!

We know the kids will be excited to have swimming lessons return, our teachers are looking forward to getting back into the pool from Monday 15th June. Our programming has been updated to ensure the health & safety of students and teachers. All students will recommence on Monday 15th June and the debit will recommence on Friday 19th June. 

For more information on BlueFit Swimming’s new measures view the video below and visit here.